A. Big Member is Loyalty Reward Program is open to all customers age 15 years or above, except for BIG Movies Staffs and their immediate family members that allows our members to earn points from Box Office and Concession only at BIG Movies City Centre.
A. Fill the Registration form available at BIG Movies Counter and submit at our Help Desk at BIG Movies. Member will receive the card within 1 week. Forms are also available on online, simply get it printed and fill up the required information and submit at our Help Desk
Online Loyalty registration is unavailable right now but will soon facilitate.
A. Yes, Rs. 100/- will be charged as Registration Fee. Our entire members can instantly get a Free Pepsi+ Popcorn once registered under BIG Member.
A: Earning points is very easy. Member must present their card before the transaction at Box Office and Concession to earn points.
For those members who make online transaction can also earn points by logging with their user details.
All the Points will continue to accumulate on the membership card but reward structure will repeat after each 3000 points.
Please remember without presenting or absence of the Card, Member will not be eligible to earn points.
A. Our Members can earn 1 point on every 1 Re. spent at Box office for Ticket (limit of 5 tickets per day) or Concession for Food. On each 3000 points our member will receive 1 Free Movie Ticket (as Reward Ticket) on next visit. Our Rewards can be redeemed at the box office only.
Our members will get exclusive discount on the selective outlets of City Centre.Click here to see the discount.
Members can also receive Weekly and Monthly Bumper Prizes through Lucky Draw and Highest Points Earn
A. Yes, Members can update their details at BIG Movies Ticket Counter only. Members cannot update their details at F&B counters or via telephone. Please note to update the details, member must present their card.
A: Members can check their available points through Online by logging into www.bigmovies.com.np. Log in with email address as user name and mobile number as password, under Order Status by clicking Loyalty tab Member can see their available points (use the same email address & mobile number provided by Member on Membership form). If Member have already registered through online, user name and password will remain same that they have created before (While registering for Membership, they must provide same email address & contact number that they created before through online).
Member can also check their available points at BOX OFFICE counter of big movies.
A: Members can receive points only for the purchase made using Cash or online transaction.
Members will not be awarded for any points against using free vouchers, complimentary pass or any other method including Big Member points (reward tickets)
Members can redeem their points for Reward ticket once reaches to 3000 points on their next visit.
Simply show your card on any ticket counters and get your Reward ticket. You can also redeem your points through online by logging into our website, before making payment you can check your available point under exciting offers by clicking on the redeem button you can proceed for your reward ticket through your preferred gateway service.
A: Members can utilize the reward ticket at any time or next visit except on Weekends (Fri to Sun) & on Public Holidays. Reward Ticket is also not applicable for 3D Movies.
A: Yes, Rs. 150 charge will be applicable for the replacement of new card
Any further query please kindly email us at email@example.com